At SMART-TRIAL ApS (”SMART-TRIAL”, ”we”, ”us” or ”our”) confidentiality and data protection is a high priority. This privacy policy sets out the guidelines for SMART-TRIAL’s processing of your personal data and provides you with the information you have the right to receive according to applicable data protection law. You must read the privacy policy before submitting your personal data to SMART-TRIAL.
The data controller for your personal data is:
SMART-TRIAL ApS
K. Christensens Vej 2L
9200 Aalborg SV
CVR no. 35 13 97 10
This section sets out the policy of SMART-TRIAL’s processing of personal data regarding users of SMART-TRIAL’s applications, websites www.smart-trial.com, www.smart-trial.co and any of our subdomains (e.g. x.smart-trial.com or x.smart-trial.co).
Types of personal data
SMART-TRIAL uses cookies on our websites and applications. SMART-TRIAL may collect, process and store the following personal data about you via cookies when you visit our website:
We use cookies to collect the personal data stated above. You can find more information regarding our use of cookies in our cookie policy, which is available here.
Purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis
SMART-TRIAL will mainly process your personal data based on the following legal basis:
Legitimate interests: The processing of your personal data will be based on our legitimate interest in, for instance, conducting statistics, analysis, marketing activities (where consent is not required), as well as improving and developing our products and services (Article 6 (1) (f) of the General Data Protection Regulation).
Retention period
Cookies are deleted pursuant to our cookie policy which is available here. Anonymised personal data collected via cookies may, however, be kept for a longer period of time.
Types of personal data
When you use the contact forms on our websites, schedule a demo, sign up for product webinars or otherwise contact or communicate with us, SMART-TRIAL collects, processes and stores the following personal data about you:
Purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis
SMART-TRIAL will mainly process your personal data based on one or more of the following legal bases:
Legitimate interests: The processing of your personal data will be based on our legitimate interest in, for instance, conducting statistics, analysis and developing our products and services (Article 6 (1) (f) of the General Data Protection Regulation).
Contractual obligation: If your inquiry concerns conclusion of a (potential) contract with SMART-TRIAL, we process your personal data to make arrangements prior to the conclusion of the contract (Article 6 (1) (b) of the General Data Protection Regulation).
Retention period
Your personal data will be retained for up to three years from your last interaction with us. Anonymised personal data may, however, be kept for a longer period of time.
If you are a customer or employed with one of our customers, suppliers or other business partners, we refer to section 3 below.
Types of personal data
When you create a user account on our websites, SMART-TRIAL collects, processes and stores the following personal data about you:
Purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis
SMART-TRIAL will mainly process your personal data based on one or more of the following legal bases:
Legitimate interests: The processing of your personal data will be based on our legitimate interest in, for instance, conducting statistics, analysis, as well as improving and developing our products and services (Article 6 (1) (f) of the General Data Protection Regulation).
Contractual obligation: We process your personal data with the purpose of complying with our agreement to deliver a user account to you (Article 6 (1) (b) of the General Data Protection Regulation).
Retention period
Your personal data related to a user account which is not associated with a clinical trial or a SMART-TRIAL customer will be retained for 2 years from your last user account activity. If your user account is associated with a clinical trial or a SMART-TRIAL customer, we refer to the privacy policy of the entity responsible for the clinical trial in question or the SMART-TRIAL customer, respectively.
Anonymized personal data may, however, be kept for a longer period of time.
This section sets out the policy for SMART-TRIAL’s processing of personal data when you have subscribed to our newsletter or other marketing material.
Types of personal data
When you subscribe to our newsletter or other marketing material, SMART-TRIAL collects, processes and stores the following personal data about you:
Purposes of the processing
Your personal data may be processed for the following purposes:
Legal basis
SMART-TRIAL will process your personal data based on one or more of the following legal bases:
Consent: SMART-TRIAL will only use your personal data in order to send you product information, newsletters and other marketing material if you have provided your prior and explicit consent hereto (Article 6 (1) (a) of the General Data Protection Regulation).
Legitimate interests: The processing of your personal data for statistics and analysis will be based on our legitimate interest in improving and developing our products and services (Article 6 (1) (f) of the General Data Protection Regulation).
Retention period
Your personal data will be retained for as long as your consent to receive newsletters is active.
You may revoke your consent by clicking the unsubscribe link in the bottom of each e-mail or by contacting us as described below. The revocation of your consent does not affect the legality of the processing prior to the withdrawal.
The documentation for your marketing consent will be kept for two years after revocation. This retention period is based on SMART-TRIAL’s legitimate interest in being able to document that direct marketing activities have been carried out in compliance with applicable legislation (Article 6 (1) (f) of the General Data Protection Regulation).
Anonymized personal data may be kept for a longer period of time.
This section sets out the policy for SMART-TRIAL’s processing of personal data collected from owners of sole proprietorships or contact persons at customers, suppliers and other business partners who collaborate with SMART-TRIAL.
Collection of personal data
SMART-TRIAL may collect, process and store personal data about you in the following instances:
Types of personal data
SMART-TRIAL may collect, process and store the following personal data:
Such information may be provided directly by you (primarily via emails and other correspondence) or by a third party such as your employer.
Purposes of the processing
Your personal data may be processed for the following purposes:
Contractual obligation: The processing of your personal data will in some cases be necessary for the performance of a contract (Article 6 (1) (b) of the General Data Protection Regulation).
Legitimate interests: We may process your personal data pursuant to our legitimate interest in, for instance, to manage daily operations according to lawful and fair business practices, including planning, performing and managing the business relationship or our legitimate interest in e.g. statistics, analysis, marketing activities (where consent is not required), providing support as well as improving and developing our products and services. The processing may also be necessary for our legitimate interests in preventing fraud or establish, exercise, or defend legal claims (Article 6 (1) (f) of the General Data Protection Regulation).
Legal obligation: The processing of your personal data will in some cases be necessary to comply with legal obligations, such as our obligations to prevent illegal activity (Article 6 (1) (c) of the General Data Protection Regulation).
Retention period
Your personal data will be retained for 3 years as from termination of the cooperation between SMART-TRIAL and your company or the company you are employed with.
Any personal data included in bookkeeping records will be stored for 5 years as from expiry of the financial year at which time the data will be deleted. The storage period has been determined on the basis of the storage requirements laid down in s. 10 of the Consolidated Bookkeeping Act and, consequently, with a view to complying with applicable law.
Anonymized personal data may be kept for a longer period of time.
To fulfil the purposes described above we may provide access to your personal data for third parties who, on the basis of a contractual relationship with SMART-TRIAL, provide relevant services, e.g. IT-providers, email providers and marketing providers. Such service providers will only process personal data in accordance with our instructions pursuant to the data processor agreements entered into.
In connection with SMART-TRIAL’s development, the company structure may change, e.g. through a full or partial sale of SMART-TRIAL. In case of a partial hand over of assets containing personal data, the legal basis for the related disclosure of personal data is, as a general rule, Article 6(1)(f) of the GDPR, as SMART-TRIAL has a legitimate interest in handing over part of its assets as well as making commercial changes.
Aside from above, it is a general rule that your personal data is not disclosed to a third party without your permission. However, under certain circumstances and in accordance with applicable law, we may need to disclose your personal data to
If you have any questions in relation to this privacy policy or if you wish to make a complaint in connection to our processing of your personal data, please contact us:
SMART-TRIAL ApS
K. Christensens Vej 2L
9200 Aalborg SV
Denmark
Email: info@smart-trial.com
If your complaint is not resolved by us and you wish to proceed with the case, you can send your compliant to the supervisory authority in your country. A list of European supervisory authorities is available here.
We reserve the right to make changes to this privacy policy from time to time. When updated, the date at the bottom of the privacy policy will be updated accordingly. The, at all times, applicable privacy policy will be available at our websites.